Compare Synup and Yext 
Featured Products
At a Glance
Market Segments
Small-Business (75.4% of reviews)
Enterprise (40.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Synup
Star Rating
(316)4.5 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SynupYext
Star Rating
(1,032)4.4 out of 5
Market Segments
Enterprise (40.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about YextSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Yext excels in providing a comprehensive solution for managing Google My Business updates and reviews, with users appreciating the ability to handle these tasks in bulk. This feature, along with the platform's forward-thinking approach, makes it a strong choice for businesses looking to streamline their local SEO efforts.
- Users say that Synup shines in its ability to centralize business information across multiple search engines, which enhances SEO visibility. Reviewers highlight the platform's robust support for social media posting, allowing for increased engagement and consistent online presence.
- According to verified reviews, Yext's implementation process is generally quick and intuitive, with users noting the helpfulness of the in-platform training feature, known as "hitchhiker's." This can significantly reduce the learning curve for new users, making it easier to get started.
- Reviewers mention that while Synup offers a centralized dashboard for managing business listings, some users feel that it may not be as user-friendly as Yext, particularly for those who are less tech-savvy. However, Synup's focus on maintaining consistency across public listings is a notable strength.
- G2 reviewers highlight that Yext has a larger market presence, particularly among enterprise users, which may provide additional resources and support for larger organizations. In contrast, Synup is favored by small businesses, which may benefit from its tailored features and pricing.
- Users report that Synup's quality of support is highly rated, with many praising the responsiveness and effectiveness of their customer service. This contrasts with Yext, where users have expressed a desire for improved support options, despite the platform's overall strong performance.
Pricing
Entry-Level Pricing
Synup
No pricing availableYext
No pricing availableFree Trial
Synup
No trial information availableYext
Free Trial is available
Ratings
Meets Requirements
9.0
253
8.8
792
Ease of Use
8.9
257
8.5
811
Ease of Setup
8.9
186
8.4
595
Ease of Admin
8.8
147
8.5
410
Quality of Support
9.2
250
8.5
749
Has the product been a good partner in doing business?
8.9
148
8.7
410
Product Direction (% positive)
9.2
245
8.4
770
Features by Category
Content
Not enough data
8.1
114
Not enough data
7.7
113
Not enough data
7.7
107
Not enough data
7.5
104
Not enough data
7.9
106
Not enough data
7.8
111
Not enough data
8.0
114
Not enough data
8.0
115
Not enough data
7.9
107
Design
Not enough data
7.5
106
Not enough data
7.5
104
Not enough data
7.9
105
Not enough data
7.6
111
Platform
Not enough data
7.8
112
Not enough data
8.1
117
Not enough data
7.9
113
Not enough data
8.4
122
Not enough data
8.3
117
Not enough data
7.8
103
Not enough data
8.1
124
Not enough data
8.0
110
Agentic AI - Web Content Management
Not enough data
5.2
17
Not enough data
6.1
17
Social Analytics
10.0(won by default)
31
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
30
Not enough data
10.0(won by default)
30
Not enough data
10.0(won by default)
31
Not enough data
9.8(won by default)
32
Not enough data
Reports & Dashboards
9.9(won by default)
31
Not enough data
9.9(won by default)
32
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
30
Not enough data
Agentic AI - Social Media Analytics
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
Monitoring
Not enough data
7.3
25
Not enough data
8.0
27
Not enough data
7.9
28
Administration
Not enough data
7.7
30
Not enough data
7.8
27
Not enough data
8.3
26
Not enough data
7.5
27
Standards
Not enough data
7.8
30
Not enough data
7.1
26
Not enough data
7.1
21
Not enough data
7.2
23
Agentic AI - Digital Governance
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
7.1
8
Not enough data
6.4
7
Not enough data
6.9
7
Content Management
Not enough data
8.4
28
Not enough data
8.1
25
Not enough data
8.5
27
Content Discovery
Not enough data
8.7
29
Not enough data
8.0
24
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.2
25
Not enough data
7.8
23
Generative AI
Not enough data
7.1
16
Not enough data
7.2
16
Administration
Not enough data
7.8
50
Not enough data
7.6
47
Not enough data
7.5
50
Knowledge Management
Not enough data
8.6
49
Not enough data
8.0
41
Not enough data
8.1
49
Compliance
Not enough data
8.0
46
Not enough data
7.8
44
Not enough data
7.8
44
Not enough data
7.7
43
Customer Support
Not enough data
8.0
39
Not enough data
7.9
38
Not enough data
7.2
31
Data Security
Not enough data
7.6
38
Not enough data
7.9
39
Not enough data
8.2
43
Not enough data
7.7
37
Administration
Not enough data
7.5
40
Not enough data
8.4
47
Not enough data
8.6
45
Generative AI
Not enough data
7.1
25
Business Tools
9.6
53
8.6
95
9.8
50
8.1
64
9.8
48
7.8
62
9.8
54
8.1
82
9.8
54
7.8
66
Customer Tools
9.9
57
9.0
106
9.9
53
8.6
87
9.8
54
8.3
75
9.8
55
8.1
84
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
6.7
10
Not enough data
6.5
11
Not enough data
7.2
10
Not enough data
6.2
10
Not enough data
6.3
10
Segmentation
Not enough data
5.3
12
Not enough data
5.6
12
Targeting
Not enough data
5.6
12
Not enough data
5.7
12
Triggered Content
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.6
12
Personalized Content
Not enough data
5.3
12
Not enough data
5.4
12
Not enough data
5.4
12
Agentic AI - Personalization Engines
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
5.0
6
Listing Management
8.9
141
|
Verified
8.9
226
|
Verified
9.0
134
|
Verified
8.6
203
|
Verified
8.9
144
|
Verified
8.3
230
|
Verified
9.0
149
|
Verified
8.6
228
|
Verified
Performance
9.0
152
|
Verified
8.5
234
|
Verified
8.9
154
|
Verified
8.3
235
|
Verified
Knowledge Pages
Not enough data
8.1
82
Not enough data
8.0
74
Not enough data
7.7
70
Not enough data
7.4
64
Not enough data
8.2
77
Not enough data
8.1
75
Knowledge Dissemination
Not enough data
8.2
81
Not enough data
8.4
80
Not enough data
8.4
84
Not enough data
8.3
80
Not enough data
7.9
77
Not enough data
7.8
60
Not enough data
8.2
75
Not enough data
8.1
72
Not enough data
8.2
76
Agentic AI - Knowledge Base
Not enough data
7.0
19
Not enough data
6.9
18
Not enough data
6.9
18
Local Search Optimization
9.0
104
|
Verified
8.0
128
9.4
116
|
Verified
8.8
147
|
Verified
9.1
117
|
Verified
8.8
156
|
Verified
9.1
115
|
Verified
8.6
133
|
Verified
8.9
105
|
Verified
7.2
108
|
Verified
9.0
119
|
Verified
8.2
149
|
Verified
SEO Auditing & Monitoring
Not enough data
6.3
17
Not enough data
6.5
18
Not enough data
6.4
16
Not enough data
5.7
15
Agentic AI - SEO Tools
Not enough data
6.1
12
Not enough data
6.4
12
Not enough data
6.0
12
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
5.4
12
Not enough data
6.0
12
SEO Content & Rankings
Not enough data
5.7
29
Not enough data
6.1
31
Not enough data
5.8
29
Not enough data
6.6
16
Not enough data
6.5
14
SEO Reporting
Not enough data
5.6
29
Not enough data
6.1
15
Not enough data
6.2
15
Not enough data
6.3
14
Generative AI
Not enough data
6.3
13
Not enough data
5.8
12
Content & Collaboration
9.9
61
8.0
97
9.9
59
8.1
93
9.9
59
7.8
89
9.9
59
7.8
92
9.9
59
8.1
99
9.9
59
8.0
90
Social Management
9.9
63
7.9
145
9.9
62
8.4
149
9.9
60
8.0
142
9.9
61
8.1
145
9.8
61
7.4
129
9.9
61
7.7
99
9.8
32
7.8
101
Agentic AI - Social Media Management
10.0
5
6.9
22
10.0
5
7.3
22
10.0
5
7.1
22
10.0
5
7.2
21
10.0
5
7.3
21
10.0
5
7.1
21
10.0
5
7.3
21
Compatibility
Not enough data
8.1
18
Not enough data
8.0
17
Not enough data
7.6
15
Agentic AI - Enterprise Search Software
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Search Queries
Not enough data
8.0
17
Not enough data
8.7
17
Not enough data
8.2
16
Not enough data
7.4
13
Not enough data
8.4
17
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.5
17
Not enough data
7.9
19
Not enough data
7.4
17
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Setup
Not enough data
7.7
29
Not enough data
7.5
29
Not enough data
7.8
31
Not enough data
7.5
25
Product Discovery
Not enough data
7.7
30
Not enough data
7.6
28
Not enough data
7.9
28
Not enough data
7.2
23
Not enough data
8.0
29
Integration
Not enough data
7.9
26
Not enough data
7.2
24
Not enough data
7.3
22
Page Customization
Not enough data
7.0
41
Not enough data
7.1
37
Not enough data
7.2
38
Not enough data
7.4
36
Page Optimization
Not enough data
6.4
31
Not enough data
7.3
38
Not enough data
7.5
40
Not enough data
7.6
43
Integrations
Not enough data
6.9
32
Not enough data
7.2
30
Not enough data
7.7
36
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
4.8
10
Data collection
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
4.5
7
Not enough data
4.8
7
Segment Trending
Not enough data
5.2
8
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
4.8
7
Analysis
Not enough data
6.5
9
Not enough data
6.3
9
Not enough data
5.6
8
Platform
Not enough data
6.9
7
Not enough data
6.9
8
Not enough data
5.5
7
Not enough data
6.5
8
Not enough data
6.2
7
Not enough data
6.7
7
Agentic AI - Market Intelligence
Not enough data
5.5
7
Not enough data
6.3
8
Visual UGC
9.8
41
Not enough data
9.7
42
Not enough data
9.7
42
Not enough data
9.8
41
Not enough data
Integrations
9.6
40
Not enough data
9.7
43
Not enough data
10.0
42
Not enough data
9.7
41
Not enough data
Support
9.8
42
Not enough data
9.8
42
Not enough data
Performance
9.8
40
Not enough data
9.5
43
Not enough data
Policy Management - Digital Communications Governance
Not enough data
8.0
14
Not enough data
7.7
14
Surveillance - Digital Communications Governance
Not enough data
8.1
14
Not enough data
8.0
14
Analytics and Reporting - Digital Communications Governance
Not enough data
8.0
14
Not enough data
8.1
13
Compliance Management - Digital Communications Governance
Not enough data
8.2
14
Not enough data
8.2
14
AI Visibility & Tracking
Not enough data
6.2
7
Not enough data
6.7
8
Sentiment & Brand Analysis
Not enough data
7.1
7
Not enough data
6.5
8
Competitive Benchmarking
Not enough data
6.2
7
Not enough data
6.7
8
AI Content Optimization
Not enough data
6.4
7
Not enough data
6.7
8
Reporting & Alerts
Not enough data
6.7
8
Not enough data
6.7
8
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.9
126
|
Verified
8.4
190
8.8
108
7.6
175
|
Verified
8.8
110
|
Verified
8.0
180
|
Verified
Reporting
8.6
97
7.0
125
8.8
104
|
Verified
7.7
152
|
Verified
8.9
128
|
Verified
8.5
199
|
Verified
Media Monitoring
8.7
113
|
Verified
7.6
153
8.6
114
|
Verified
7.4
137
Feature Not Available
7.7
133
In-House Management
Feature Not Available
7.1
120
8.8
100
7.5
133
|
Verified
Generative AI
9.1
55
6.9
86
Agentic AI - Online Reputation Management
9.4
8
7.1
29
9.6
8
7.4
28
9.8
8
7.2
29
9.2
8
7.3
30
9.6
8
7.2
29
9.8
8
7.3
30
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Synup and Yext are categorized as Store Locator, Local Listing Management, Local SEO, Online Reputation Management, Social Media Management, and Multi-Location Marketing Platforms
Unique Categories
Synup is categorized as Customer Advocacy, User-Generated Content, Social Media Analytics, and Social Media Suites
Yext is categorized as Landing Page Builders, Digital Governance, Contact Center Knowledge Base, Insight Engines, Market Intelligence, SEO Tools, Enterprise Search Software, Web Content Management, Answer Engine Optimization (AEO), Knowledge Base, Digital Communications Governance, E-Commerce Search, and Personalization Engines
Reviews
Reviewers' Company Size
Synup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yext
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
38.8%
Financial Services
5.2%
Retail
4.9%
Health, Wellness and Fitness
3.2%
Information Technology and Services
3.2%
Other
44.7%
Financial Services
18.9%
Hospital & Health Care
9.0%
Marketing and Advertising
7.9%
Insurance
7.6%
Retail
6.7%
Other
49.9%
Discussions
How do you user Synup most? With Dashboard access or as a One-Time submission service?
2 Comments
LU
Synup Dashboard is great for locations that change their hours often. Its a much cheaper way to manage. Read more
Is this better than BirdEye as far as features go
2 Comments
AR
Jay,
I may be biased here since I'm the founder of Synup.
While Birdeye has their strengths, I believe that we shine in other aspects including our...Read more
Synup has no more discussions with answers
What does Yext do?
3 Comments
DC
Collects and organize content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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